A woman has expressed worry about the safety of apartment complex security gates after she said police and ambulance crews were delayed in responding to a 911 call.

Last year, Melinda Pola decided to get her tax return done by a professional company, and she though her taxes were in good hands. But a year later, Pola got some unwanted mail from the Internal Revenue Service.

Customers with questions about SmartMeters are still waiting for an audit to start. It's been five months since the California Public Utilities Commission said a review would be done, and that state agency missed its own deadline.

Malfunctioning railroad arms in Shafter led to more than 20 people illegally driving their cars around them with the incident caught on cell phone video. It left motorists, who waited, stuck for about 20 minutes.

One Bakersfield homeowner claims the company she went to for a home modification loan did nothing, and is now refusing to give back her money.

A door-to-door sales crew working in Bakersfield is generating some concern by neighbors, but a spokesman said he apologizes for any rude behavior.

Two pit bulls are still on the loose in south Bakersfield after mauling a small dog, according to Kern County Animal Control.

Neighbors are expressing worry about door-to-door sales people being too aggressive. They're pitching some cleaning products, and it's the same group Eyewitness News investigated last year.

Shoppers are raising new concerns about a group soliciting for donations in front of some Bakersfield stores, and some businesses are taking action. But, Nu Creations maintains they have a right to ask for funds, and they say they are helping the needy.

For young couples, such as Matt and Katherine Downey, tax returns can help them get started in life. They called Eyewitness News after accusing Nationwide Tax Solutions of shorting them on their refund.

It's all the rage: Selling your unwanted gold for cash in tough economic times. But, how do you know you're getting top dollar, and where do you go? You may be surprised by what Eyewitness News uncovered.

They're out hustling for a handout -- beggars and panhandlers. But if you open your wallet, does that put you at risk? And, experts say handing over that spare change may actually hurt the needy more than help them.

A woman said her Pacific Gas and Electric Co. bills for the winter months have almost tripled since last year. Doti O'Dell, 66, lives in the southwest part of the city, and PG&E installed a SmartMeter at her home in November 2007.

Amanda Shelton has suffered from dystonia, a severe nerve disorder similar to Parkinson's disease, for years. In January, Eyewitness News followed Shelton on her journey to Long Beach Memorial Hospital in Southern California.

Ashley Furniture customers who didn't get items they paid for should be contacted by Friday evening. A consultant also said they'll work to keep the store moving forward.